Check out the official Xbox support site on how to update your Xbox One controller. Update Xbox One controller firmware.īefore you proceed, make sure that the controller you’re using runs the latest firmware update. Below are the troubleshooting steps that you need to do to identify and fix your own problem. How to fix Xbox One microphone not workingīecause there are a wide range of factors to consider, there’s no single solution that anyone can do to get rid of all microphone issues on Xbox One. If your internet is slow, or if your Xbox One has low bandwidth when you’re playing, you may encounter voice chat problems with your friends or other players.
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In order for voice and text chat to work, your home connection should have a decent download and upload speeds. Slow internet connection.įor some Xbox users, the quality of their home network connection is the primary reason for their mic problems. This is obviously something that’s outside a player’s control so all you have to do is to check the server status and wait until the issue disappears. Server issues.Īnother least known reason why your mic may have stopped working all of a sudden can be an Xbox Live server outage. This is an online safety feature that’s available for a parent account. If you are using a child account and your Xbox One mic is not working, it may be because your parent blocks the ability for you to communicate with voice and text chat. Voice chat is disabled under parental settings.
Try to revisit the privacy of your profile settings and see if there’s something that needs to be changed. In your Xbox account settings, you’ll have an option to enable or disable voice and text chats. This means that the console may not be receiving the audio input of the current controller because the current profile settings are not registered. If you have multiple Xbox One controllers, it’s possible that your Xbox profile may be assigned to a different controller instead of the one you’re currently using. Account assigned to a different controller. If you are trying to communicate to your friends in your party via voice chat and they are not responding to you at all, it may simply be because that they muted you on their end. Sometimes, Xbox One mic problem may not be a problem at all. Many kids may end up with a broken microphone after pulling out their Xbox One headset cable. Xbox One headset is pretty delicate so you must exert some effort to take care of it while in use, or after using it. A similar situation may occur to your headset.